COVID-19 Updates: Hotel Information and our Commitment to Cleaning & Safety

Travel Advisory

Travel Information: COVID‐19 Update


Updated February 25, 2022

On February 25, 2022 the Government of British Columbia updated province-wide restrictions and lifted capacity limits for indoor and outdoor gatherings and events. Dancing is allowed.

Proof of vaccination is required for entry (12+).

Masks are required in all public indoor settings for all people born in 2017 or earlier (5+).

Additional information, including a more comprehensive list can be found at gov.bc.ca

Entry to Canada for Fully Vaccinated American Citizens and Permanent Residents as of August 9, 2021

Effective August 9, 2021, Canada will allow entry to fully vaccinated American citizens and permanent residents (currently residing in the US) for leisure travel. If you meet the entry criteria, fully vaccinated travellers do not have to quarantine upon arrival to Canada. For the latest information visit the Government of Canada website.

The well-being of our guests, team members, and our community are our highest priority.

We aim to provide the level of comfort and service that you need to confidently travel, plan, and manage your booking during these unprecedented circumstances.

Amenities and services at our hotel

Following provincial regulations, and with health and safety as our top priority, the following services are open with modifications:

  • Fitness Centre
  • Hot Tub
  • Sauna

We know this is inconvenient and is contrary to our desire to do whatever we can to make your stay comfortable and easy, but we hope that our actions will continue flatten the curve, and keep you safe. We continue to closely monitor the Health Canada, the Centers for Disease Control (CDC) and the World Health Organization (WHO) statements regarding the coronavirus (COVID‐19) cases and follow guidance from these agencies, our government and local health departments.

Our Cancellation Policy:

We are waiving individual cancellation fees up to 48 hours prior to arrival, for hotel stays through June 30, 2020.

Important Information:

  • For bookings made through a travel agent or online booking platform (i.e. Booking.com, Expedia), please contact them directly – we have advised these companies of our cancellation policy and you should refer to their terms and conditions.
  • Groups & Meetings Bookings: We will work with our customers to manage any changes needed to Group & Meeting bookings on a case-by-case basis. Our hotel is actively supporting groups and meetings organizers to address the needs of each group, including moving event dates to another time, in line with terms and conditions of that booking.

We continue to monitor the evolving situation and will be keeping this policy under review.

Our Commitment to Cleanliness:

Please view our Enhanced Cleaning & Safety Protocols.